Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the AllSight/CoilOps mobile Application (the "App"), (the "Website") and KNewman Engineering, LLC. DBA Athena Engineering Services and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to KNewman Engineering, LLC. DBA Athena Engineering Services include "Athena". The Athena website and App are referred to as "AllSight" and/or "CoilOps". By using AllSight, you consent to the data practices described in this statement.

Collection of your Personal Information

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Athena's message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you or Nine voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the AllSight website and/or app. These may include: (a) requesting an account from a Nine Energy Service representative; (b) sending us an email message. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Athena collects and uses your personal information to operate its website(s), App(s), and deliver the services you have requested.

Athena may also use your personally identifiable information to provide automated notifications, and support for the services.

Sharing Information with Third Parties

Athena jointly administers and shares data collected by AllSight with [Nine Energy Service Privacy Policy]. Athena does not sell, rent or lease its customer lists to other third parties.

Athena and/or Nine may share data with trusted partners to help perform statistical analysis, create reports, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties contracted by Athena are prohibited from using your personal information except to provide these services to Athena, and they are required to maintain the confidentiality of your information.

Athena may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Athena or the site; (b) protect and defend the rights or property of Athena; and/or (c) act under exigent circumstances to protect the personal safety of users of Athena, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Athena. This information can include: your IP address, browser type, domain names, access times, geo-location and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of AllSight.

Use of Mobile Device File Stores (App)

AllSight mobile apps use a file store and local database to cache information on mobile devices. A local database is a binary file that is placed in the app storage section of your mobile device.

The primary purposes of the file store and local database is to provide cached offline usability and reduce host/client syncronization delays.

The AllSight App requires a file store and local database to operate and therefore must be granted access to the file system. However, you may opt out of using the App and use available features of the AllSight website when online functionality is present.

Use of Cookies

AllSight may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Athena pages, or register with Athena site or services, a cookie helps Athena to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Athena website, the information you previously provided can be retrieved, so you can easily use the Athena features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AllSight or other websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Athena secures your personal information from unauthorized access, use, or disclosure. Athena uses the following methods for this purpose:

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Athena does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Athena may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication.

External Data Storage Sites

We and/or Nine may store your data on servers provided by third party hosting vendors with whom we and/or Nine have contracted.

Changes to this Statement

Athena reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.